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The interviewee mentioned some safeguards and decision-making support tools employed by the hospital to aid in the enhancement of patient care and security. Firstly, the institution utilizes the technology involving the use of quick response (QR) codes to enable the staff to respond quickly and decisively during emergencies. The implementation of this tool requires that occupants close to the hospital feed personal data about their health status and medications into the hospital’s database and then place corresponding QR code stickers where medics can discover and scan them to retrieve useful information. The information obtained can be helpful in the event of an emergency. Besides, she also mentioned the use of computerized orders and decision support applications such as the Computerized Physician Order Entry (CPOE) which aims to reduce medication errors and facilitate easy retrieval of patients past medical history. The interviewee also mentioned that the concept of computerized staff scheduling systems had enhanced the responsiveness of nurses to their duties.


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